About nunua
Company Overview
Our purpose
Our purpose is to help our customers be happy for less. It’s about helping our customers get the most out of life, no matter how much money or time they have. We do this by giving them easy, affordable access to the things they need: like quality electronics, stylish homewares, the latest technology and more ways to manage their money.
We do all of this sustainably, so we can help our customers live happy today and tomorrow. We offer our customers distinctive, quality products at competitive prices across a wide range of products. Driving efficiency in our day-to-day operations enables us to invest in our customer offer in areas that they value: choice, quality, low prices, convenience and great service. We have created a multi brand, multi channel business that provides choice, flexibility and convenience for our customers. We will continue to invest in both our digital offer so that customers can buy more and save time as well as money by shopping with us.
Be happy for less
It's our commitment to help make customers’ lives better and easier, every day. We now have more products and services than ever before and our ambition remains as strong as ever.
We're committed to selling quality products at fair prices. Fair to our customers and fair to the market. We’re always looking for new ways to save customers time, money and effort too - like being there for them whenever and wherever they want us to be, as well as offering customers choice. In our online store we've not only added more products and more ranges, but we’ve made appliances, health and beauty, general merchandise and services all available in one place. We know our customers better than anyone else, even more so with the launch of the being happy for less, we know what our customers care about and will be able to anticipate what they want in the future.
Who We Are
NUNUA is an online trading company founded in 2019, with an aim and vision of becoming a number one and strong online shop in the United Kingdom and Africa. It offers the best quality products in leading brands from all over the world, breaking the barriers of distance with swift delivery to most regions at free or affordable shipping rates. We are all familiar with the fact that there is a challenge of finding quality products at affordable prices, now the wait is over as we, ourselves have experienced this and want to end it for our customers too who want and deserve value for money.
- NUNUA succeeds under the leadership of well exposed and experienced directors among a well-knit board of members who have an expertise in online trading. We have a long-term strategy in online trading and concentrate on the day to day management of our customer requirements.
- With a young entrepreneurial team, NUNUA-Uganda has an excellent customer service center located at Post Office Building Level 3 Room 307 and our main depot is at Unit 4, 1 St George’s Road, Feltham Middlesex, London from where we ship our successful orders.
- We make deliveries to all regions within the United Kingdom and across Uganda with the hope of expanding to the rest of the East African block and beyond.
- Knowing and connecting with our customers through our contacts and social media handles.
- We aim to create value to our products and services by reducing the environmental impact of our business for the future generations - setting the tone for them to follow."
What we do
We help our customers purchase quality commodities not readily available on the local market and at affordable rates with convenience. It’s about meeting the need that has not been for the longest time, while most of our customers know the goods they want to purchase and most times limited as to how they can acquire them cheaply and conveniently, we are now bringing these to them at the convenience of their homes by just tapping on those buttons and they will have them.
We will put quality, great customer experience and convenience at the heart our business operations and will build on the changes that will come along the way to make us better and competitive online shop. Our ambitions have been raised and still rising to meet our ever dynamic customer needs to their satisfaction. We will use convenient and available financial base platforms so that our customers are not limited in any way as they make purchases, but at the same time managing our profits to give back to the community here in Uganda.
Prices
We are focused on offering customers quality products at affordable prices. Over time, our sales have been on an improving trend and we are outperforming our main market peers. This is driven by strategic investments in our customer offer, reducing our prices and ensuring customers always get great value. We are focused on offering customers quality products at affordable prices.Over time, our sales have been on an improving trend and we are outperforming our main market peers. This is driven by strategic investments in our customer offer, reducing our prices and ensuring customers always get great value.
Seamless physical and digital
We are investing in our digital offer so that customers can shop easily and efficiently across our multi brand, multi channel business. Financial Services and wallet points provide our customers with affordable ways to manage their finances and reward them for their loyalty.
Offer distinctive products
We can serve more of our customers’ needs by selling more distinctive and exclusive ranges. Because of our distinctive offer, customers visit our online store to buy new and interesting products they cannot find elsewhere. By bringing distinctive and innovative brands to the market we give our customers better choice and our stores benefit from incremental sales as a result.
A place where we all love to work
We respect and reward our colleagues for the great work they do helping our customers be happy for less. Being a company that people love to work for means being an inclusive employer where colleagues are encouraged to develop their skills and fulfil their potential. It’s about playing an active role in our communities and about having high ethical standards that we and our suppliers adhere to.
